Archive for the 'Visual/Technical Communication' Category

Graph ungoodness

Bonus points to whoever can decipher this chart:

No? Well, it has something to do with a bunch of baseball players whose initials don’t match their names. There’s also some “periods” (which are called “Yr”). We don’t need no stinkin’ Y-axis, because it’s clear that periods are plotted against… uh, “money?” It also looks like someone […]

Adobe releases Tech Comm Suite

The tech-comm blogosphere is erupting with news and reviews of Adobe’s new Technical Communication Suite.
For $1,600 ($1,000 for the upgrade version) you get FrameMaker 8, RoboHelp 7, Captivate 3, and Acrobat 3D.
My initial thoughts: $1k is a heck of a price for something this robust. It’s clearly an olive branch to a community that, in […]


Adobe has revealed a new logo for the Photoshop family of products.

I love Photoshop. I do not love this logo. It reminds me of something I’d throw together if someone gave me two minutes to come up with a logo and was holding a gun to my head the entire time. And insisted that I […]


…er… certified, that is. As in “Certified Usability Analyst” - I passed the CUA exam last week.
Overall impressions of the certification process:

HFI has done a marvelous job in making the certification process all about the industry, and not the company. Unlike other certifications, which measure how well one has memorized a given company’s way of […]

Early MS promotional videos

The techcommdood recently came across an early MS DOS 5.0 video. He writes:
I wonder how well this went over back in the day? Perhaps it was effective. If so, this makes me re-think how we’re delivering documentation today. I’m wondering if we could get Eminem to rap out our developer reference information for our .NET […]

Are the bells tolling yet again for RoboHelp?

Charles Jeter has been doing some excellent cyber-detective work and uncovered some odd corporate accounting practices over at Adobe.
It all started with the Jetman wondering why RoboHelp wasn’t included in Adobe’s SEC and investor relations documents, and went from there.
CJ has repeatedly asked for a statement from Adobe or their product evangelists, but so far, […]

User testing is more influential than you might believe

Recently the HATT list had its annual debate on the “Click the OK” or “Click OK” issue. (Yes, user assistance developers actually argue over this stuff. And it’s “Click OK“, if you’re wondering.)
Did you know that the OK button had its origins in usability testing? During interface development for their pioneering Lisa software, Apple designers […]

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